SongSlipDB Request DJ Companion app · Last updated November 4, 2026
This policy explains what the SongSlipDB Request DJ Companion app (for Android, iPhone and iPad) collects, why, who can see it, how long it is kept, and how to delete your account. The app is made by SongSlipDB (CGAppz), an independent developer in Ontario, Canada.
The DJ Companion is for DJs and karaoke hosts who run their shows through SongSlipDB. Your DJ Companion account is your SongSlipDB account, the same one you use on the SongSlipDB website and in KaraokeMax Pro. Guests who send song requests use a different app, the SongSlipDB guest app, which has its own privacy policy. The website's subscription terms are in the Terms and Conditions.
At a glance
We collect what's needed to run your account and your show: your name, email, DJ name, password, your song list, the requests guests send you, and your venue location when you choose to share it.
Your phone's location is read only when you tap "Use This Phone's Location", never in the background, and only shared with guests while your show is live.
No analytics, no tracking, no third-party advertising networks, and we never sell or rent your information.
You can delete your account in the app (Settings → Delete My Account) or on our account deletion page.
What we collect
Information
When
Why
Your full name
When you create an account
To run your account and contact you about it
Email address
When you create an account and each time you sign in
Your sign-in name; to send your sign-up code, welcome email and other account emails
DJ name
When you create an account
Shown to guests so they can find and pick your show
Password
When you create an account, sign in, or delete your account
To check it's really you. Stored encrypted, never as plain text
DJ ID number and join date
Created with your account
To identify your account and your free trial
Subscription details
If you subscribe on the SongSlipDB website
Your PayPal subscription ID, the date your paid period runs to, any promo code you used, and whether you want trial/subscription reminder emails. Payment itself is handled by PayPal: we never see your card or bank details
Show status (online/offline) and your show's welcome message
So guests near your venue can find and pick your show
Your song list
When you upload or edit it on the website (Edit Songs)
So guests can browse your songs and request them
Song requests sent to you
When guests send requests from the guest app
Shown in your request queue: the guest's name, the song, artist, version, and any note they add
Song problems reported by guests
When a guest reports a song
Shown on your Errors page so you can fix your song list
Sign-in records
Each time you sign in to the app
To keep you signed in and secure: a sign-in key (stored scrambled on our server), the time, the IP address, and the label "DJ Companion"
Failed sign-in and sign-up counts by IP address
When a sign-in fails, or an account sign-up is started
To block password guessing and sign-up abuse
Server logs
Whenever the app or website contacts our server
Standard web server records (IP address, time, page requested) used for security and fixing problems
When you sign up, the details you enter and a 6-digit code are held for up to 15 minutes while we wait for you to type the code in. If the code isn't entered in time, they are deleted and no account is created.
We do not collect your contacts, photos, files, microphone, camera, calendar, browsing history, advertising ID or other device identifiers, payment details, or your location in the background.
Location
Your Show Location tells the SongSlipDB guest app where your show is, so guests within your guest radius (20 to 4,000 metres) can find and pick your show.
You choose how to set it. Pick a saved venue, type or paste the coordinates, or tap Use This Phone's Location.
The phone's location is read only when you tap that button, and only while the app is open. The app asks for "while using the app" permission only, and never reads your location in the background. You can say no and still type the coordinates in, or go live without a location.
Nothing is sent until you confirm. The coordinates are only sent to our server when you tap Go Live or Save.
It's shared only while your show is live. Stopping your show or signing out removes your venue location from our server, and guests can no longer see it.
Venue names and your saved venues stay on your phone. They're never sent to our server.
Check on Map opens the venue's coordinates in Google Maps (or your browser), at your request.
Kept only on your device
These stay on your phone or tablet and are never sent to us:
Your sign-in key, DJ ID, DJ name and email, kept in your device's secure storage (iOS Keychain / Android Keystore) so you stay signed in. Your password is not kept on the device. Signing out removes them.
Your saved venues (names and coordinates).
Your settings: keep screen on, text size, and how the request queue is sorted.
Deleting the app removes all of these from your device.
How your information is used
To create and run your account, and sign you in on the app, the website and KaraokeMax Pro.
To run your show: show you're live, show guests your DJ name, welcome message and song list, put their requests in your queue, and let guests near your venue find you.
To send account emails: your sign-up code, a welcome email, and a confirmation if you delete your account on our account deletion page.
To keep the service secure: block password guessing and sign-up abuse, and investigate problems.
To manage your free trial and subscription status.
We don't use your information for advertising, profiling or automated decisions, and we don't sell or rent it to anyone.
Who sees your information
Guests
Guests using the SongSlipDB guest app can see your DJ name, whether your show is live, your welcome message and your song list. While your show is live with a Show Location, the guest app uses your venue's coordinates and guest radius to show your show to guests nearby and check they are close enough to send requests. Guests do not see your full name, email or password.
SongSlipDB
The SongSlipDB site owner can see account details in order to run the service and help you. When a new account is created, the owner receives an email with the new account's details.
Nobody else, except
the outside services listed below, only for the job each one does; or
where the law requires it, for example a valid court order.
We never sell, rent or trade your information.
Guests' information you receive
Your request queue shows guests' names and notes. Please use them only to run your show. They're removed when you delete requests from your queue, use Delete All, or delete your account.
Outside services
The app itself has no third-party analytics, tracking, crash-reporting or advertising code in it. These outside services are involved:
Email (Google Gmail). Account emails are sent from songslipdb@gmail.com, so Google handles delivering them.
Website pages inside the app. Edit Songs, Admin and Errors are SongSlipDB website pages opened inside the app. Like the rest of our website, they load fonts and a standard script library from Google's servers (Google Fonts and Google's library host), which means Google receives your IP address when they load. These pages also use a website sign-in cookie, and show SongSlipDB's own banner ads. The ads come from SongSlipDB, not from an advertising network, and don't track you.
Google Maps, only if you tap Check on Map.
PayPal, only if you subscribe on the SongSlipDB website (the app never takes payments). PayPal handles the payment under its own privacy policy; we receive your subscription ID and status so we can switch your account on, renew it, or end it if the subscription is cancelled.
Your phone's own services: Apple or Google provide location (when you tap Use This Phone's Location) and secure storage on your device, under their own privacy policies.
App stores: Google Play and the Apple App Store handle downloading and updating the app, under their own privacy policies.
How long we keep it
Information
Kept
Account details, song list, requests and reported song problems
While you have an account. Requests stay until you delete them (or use Delete All). Everything is removed when you delete your account, except what's listed under "Kept" below.
Venue location
Only while your show is live. Removed when you stop your show or sign out.
Sign-up details waiting for a code
Up to 15 minutes, then deleted.
App sign-in records
Until you sign out on that device. If you don't, it stops working 30 days after you last used the app there and is then cleared out.
One-time links to open website pages
Work once, within one minute.
Password reset links
Work once, within 60 minutes, then deleted. Only a scrambled copy is stored.
Sign-up counts by IP address
One day.
Failed sign-in counts by IP address
Cleared when someone signs in successfully from that address. They only block sign-ins for 15 minutes.
Server logs and backups
Logs are kept only as long as needed for security and fixing problems. Server backups are kept for up to 5 weeks.
Delete your account
You can delete your account at any time, in either of these ways:
In the app: tap the gear icon (Settings), scroll to Delete Account, tap Delete My Account, enter your password and confirm.
Because your DJ Companion account is your SongSlipDB account, deleting it also deletes it for the SongSlipDB website and KaraokeMax Pro. It can't be undone.
Deleted / removed
Your password and sign-in: the account can no longer be used
Your full name
Your show status and venue location
Your song request queue (guest names)
Your uploaded song list
Song problems reported by guests
All DJ Companion app sign-ins
Removed from the live system straight away. Copies may remain in our server backups for up to 5 weeks, then are gone.
Kept
Your email address, DJ name and join date, marked as ended, so the free trial can't be claimed again with the same email
Kept with no time limit, to prevent repeat free trials. If you have a PayPal subscription it is cancelled when you delete your account. You can reactivate the account later with a paid subscription on the SongSlipDB website.
Security
Everything the app sends to and receives from SongSlipDB travels over an encrypted (HTTPS) connection.
Passwords are stored encrypted, using one-way encryption (bcrypt), never as plain text. Nobody, including us, can read your password, and it is never sent by email. If you forget it, the Forgot Password page emails you a one-time link that works for 60 minutes so you can choose a new one.
App sign-in keys are stored scrambled on our server, and in your device's secure storage on your phone.
Sign-in and sign-up attempts are limited to block password guessing and abuse.
Website pages open in the app with a one-time link that works once, for one minute.
No system is perfectly secure. Please use a password you don't use anywhere else, and contact us right away if you think someone else has used your account.
Your choices
Location: you can refuse or turn off location permission at any time in your phone's settings. You can still type the coordinates in or go live without a location.
See or correct your information: your song list can be changed on the Edit Songs page. For anything else, email us and we'll tell you what we hold about you or correct it.
Questions or complaints: email us first. In Canada you can also contact the Office of the Privacy Commissioner of Canada.
Age requirement
The DJ Companion is for adult DJs and karaoke hosts running their shows. You must be 18 or older to create an account or use the app. We don't knowingly collect information from anyone under 18. If you believe someone under 18 has created an account, email us and we'll delete it.
Changes to this policy
If we change how the app handles your information, we'll update this page and the date at the top. For important changes, we'll also let you know by email or in the app before they take effect.